About TFC Recycling
TFC Recycling is a family-owned business, based in Chesapeake, Virginia. Founded in 1971, the company has been collecting and processing recyclables for over 40 years and has grown to two main locations (Chesapeake and Chester) becoming the largest recycling company in VA, which processes about 200,000 tons of recyclable materials per year.
TFC employs about 350 people in the two locations and is looking to expand. They operate collections, including curbside recycling, roll-off collection, as well as front-load collection and transfer activity, using its 135 trucks—about 50% of which run on natural gas. The company operates one of the only permitted Compressed Natural Gas (CNG)-related shops in the state of Virginia, and their Fleet Director is recognized as an industry leader in natural gas activity.
350
Employees20
Recyclable materials50
Trucks run on natural gas71
FoundedChallenge
"The challenge we faced was that our data and our information were housed in different, siloed systems,” explains Nicolas Larum, General Manager, Hauling Division at TFC
Read moreChallenge
Outdated Information
One of the biggest challenges TFC had as they began to grow the business was that they were collecting a lot of data in their current systems, but the data was not translating into useful information. By the time managers were getting the information, it was several weeks old -- making it very difficult to use for planning and scaling the business.
“The challenge we faced was that our data and our information were housed in different, siloed systems,” explains Nicolas Larum, General Manager, Hauling Division at TFC. "What we needed was a global view of the business, so we can make intelligent, timely business decisions.”
Like in many industries, technology is an extremely important part of the business. The right kind of technology landscape can help managers monitor and improve the dynamics of fleet operations—
from routing, communicating with drivers to using RFID and fleet monitoring technology, and verifying services for customers.
Solution
"I am the type of manager that relies heavily on solid information that is current that I can act on and act on fairly quickly, so that was a big part of our decision was to find a platform that would allow us to collect information and use it quickly,..."
Read moreSolution
Integrated Data Solution
"I am the type of manager that relies heavily on solid information that is current that I can act on and act on fairly quickly, so that was a big part of our decision was to find a platform that would allow us to collect information and use it quickly," explains Paul Stacharczyk, SVP/Chief Operating Officer. "We were looking to upgrade our technology to something that would essentially bring us into the 21st Century."
When TFC leadership decided to upgrade and integrate the company’s aging and disparate software, they spoke with counterparts in the industry and investigated many different solutions, but as they got into the details of needs and solutions, it became clear that AMCS would be the right solution for them.
Results
An AMCS implementation team came in to consult, guide, and execute on the TFC setup and deploy their solution effectively. AMCS worked with TFC management in the various departments to learn how the company currently does business and took a very consultative approach to customize and implement the technology and make recommendations on how TFC could improve operations generally.
Read moreResults
Improving Efficiency and Operations at TFC
An AMCS implementation team came in to consult, guide, and execute on the TFC setup and deploy their solution effectively. AMCS worked with TFC management in the various departments to learn how the company currently does business and took a very consultative approach to customize and implementing the technology and make recommendations on how TFC could improve operations generally.
Key benefits of AMCS Platform for TFC Recycling:
- Automation and scalability of internal processes
- Access to real-time customer data
- Migrate and consolidate all data into one system
- Gain global visibility into their data to improve decision making
- The improved overall level of customer service to their customers
Improved overall level of customer service to their customers
TFC Recycling gains visibility into their data to improve business decisions with AMCS. Implementing AMCS is giving them a global customer view and the ability to go to one data source for information regarding field operations, customer service, and profitability. Watch the video to see how TFC Recycling benefits from AMCS solutions.
TFC Recycling achieves success using the following AMCS solution:
- AMCS Platform: Learn more about AMCS Platform here
We want to provide the best service possible to our customers and we have a business need to make a profit in doing so. AMCS is the tool that is going to help us get there. We have come to see our implementation team as not just a vendor, but as business partners that are helping us dynamically change how we serve our customers.
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Read more on how TFC Recycling improved business decisions with AMCS Software.
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