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TOWER, ERP for the Waste and Recycling Industry

Tower

ERP for the waste industry

Tower - Where to find Enterprise Management Information

Following the acquisition of PC Scale/Tower in 2014, the Tower Solution and PC Scale website were fully integrated into our AMCS Group website. 

Tower: designed for the waste & recycling industry

Tower is a user-friendly system that allows you to fully operate your business more efficiently while reducing costs and increasing productivity, profitability and overall company revenue.

Tower was specifically designed for the waste & recycling industry with the intention of enhancing productivity and increasing profitability through integration and efficient use of today’s latest technology.

Below a handful of the many features TOWER provides.

CRM and Sales

  • Maintain your entire customer base within one centralized database
  • Validate customer, billing and site/service addresses with our address validation tool; maintaining official addresses that the USPTO validates
  • Manage multiple company databases from a single user-interface
  • Track sales performance and calculate commissions
  • Generate and manage prospects, proposals and contracts with our sales management tools
  • Store photos, documents, signed contracts and much more with our electronic filing cabinet available on each account for ease of access
  • Restrict user access to company data by users and/or company association
  • View tasks, appointments, scheduled services, AR activity and other items by viewing our easy-to-use color-coded electronic calendar

Operations

  • Utilize the various dispatch screens available to sequence and assign work orders and/or services to drivers and vehicles, making for a seamless operations process
  • E-mail service notifications providing customers with real-time service statuses
  • Manage your site and yard inventory so you know the location of your available equipment in preparation for deliveries and removals
  • Optimize your routes with static and dynamic route optimization modules that can be added-on
  • Map service locations by address or coordinates with our geocoding module and real-time mapping functionalities

Invoice and Pricing

  • Invoice customers via email with the ability to integrate our customer web portal for direct customer access to payments, service, invoices and much more!
  • Define a variety of pricing structures to simplify billing and meet all your business needs
  • Manage and invoice customers with multiple service locations
  • Process payments easily, with the optional use of a MICR reader or lockbox file
  • Invoice flexibility allows for customer and/or site level invoices, with the option to invoice sites based on line of business
  • Easily mass-update work order charges, recurring service rates and/or surcharges with our powerful pricing manager tool
  • Process one-time or automatic credit card payments while staying PCI Compliant

Reports

  • Access to over 140 standard reports available at your fingertips
  • Simplify internal errors with our audit tracking by customer and user; powerful screens just a mouse-click away or by using our powerful audit reports
  • Track and report customer, route and driver profitability with our powerful suite of productivity and profitability reports
  • Track revenue reports by company, workflow, service code and customers using our variety

 

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