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Support dedicated to your business success

Global Customer Support

Dedicated to your business success

AMCS Global Support provides technical expertise to thousands of waste and recycling operators around the clock and across the world. Our team of engineers provide industry-leading assistance so you can focus on what matters, driving your business forward.

Support that is committed to your success

We understand how critical AMCS Platform and our software solutions are to the success of your business, and we are committed to delivering a fast and exemplary customer support experience. Our team of support engineers are based in eight locations across the world, to provide you with technical support if or when you need it.

AMCS Global Customer Support locations are:

  • Asia: Chennai (India)
  • Australia and New Zealand: Sydney (Australia)
  • EMEA: Limerick (Ireland), Amsterdam, Molenhoek (Netherlands), Munich (Germany), Skara (Sweden)
  • North America: Jacksonville (Florida)
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Support that protects your technology investment

AMCS support engineers are highly qualified and experienced in the software and technology investments you have made to ensure your business success. Our support engineers undergo continuous product training, education and organisational support to provide you with an optimum and professional service experience 24/7.

Furthermore, AMCS are certified in ISO9001 and are in the process of obtaining a SOC 1 Type 2 accreditation, assuring customers in the quality of controls, processes and systems within our organisation.

Support that takes your business into the future

AMCS is the trusted IT partner for thousands of waste and recycling businesses across the globe. Our dedicated support team scales with your needs as you grow and navigate new business.

Dedicated Customer Support Portal

AMCS’ dedicated customer support portal provides you with the most convenient way to submit, track and update support cases. This is a self-service support tool to search knowledgebase articles and product documentation, to manage support cases and view case metrics.

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Learn more on our dedicated customer support portal

Global Offices Locations

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